1. Information We Collect
When you visit our site, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address, payment details.
- Order Details: Products purchased, transaction history, and preferences.
- Usage Data: Your IP address, browser type, device information, pages visited, and time spent on our site.
- Cookies: We use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill orders, payments, and returns.
- To communicate with you about your order, shipping updates, or customer service needs.
- To send promotional emails and product updates (only with your consent).
- To improve our website, services, and customer experience.
- To comply with legal obligations and protect against fraudulent activities.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share limited information with trusted third-party service providers for:
- Payment processing (e.g., Razorpay, Paytm, etc.)
- Order delivery and logistics (e.g., Delhivery, Blue Dart, etc.)
- Email marketing (only if you have opted in)
- Website analytics (e.g., Google Analytics)
All such partners are obligated to protect your information and use it only for the services we request.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your information. All payment transactions are encrypted using secure SSL technology.
However, please note that no method of online transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Opt-out of marketing communications at any time.
- Request deletion of your personal data (subject to legal or transactional obligations).
To exercise your rights, please contact us at:
info@cuddlecocoon.com
6. Cookies and Tracking
We use cookies to:
- Understand browsing behavior.
- Save your preferences for future visits.
- Provide a smoother shopping experience.
You can control or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
8. Children’s Privacy
Our website is intended for parents and caregivers. We do not knowingly collect data from children under the age of 13. If we discover that we’ve collected data from a child, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated date.
10. Contact Us
If you have any questions or concerns about our privacy practices, please reach out to:Cuddle Cocoon India Private Limited
info@cuddlecocoon.com